Our Product Portfolio
Enjenta offers Social Customer Relationship Management (CRM) systems designed to help you reduce calls to your contact centre and deliver excellence in online support.
Customer communities are a vast and largely untapped resource for many companies. We believe that by unlocking the creativity, imagination and expertise that resides within your customer community you can harness the dual rewards of customer satisfaction and improved brand equity.
Our Jemini Social Support Engine represents the next generation of flexible online community support. It combines market leading functionality, social media savvy and a strong ROI model.
Whether you represent a multi-national company, responding to millions of customers, or a small, specialised business looking to develop its community, enjenta has the community support product for you.
Although Jemini will provide a great solution out-of-the-box we realise that some enterprise customers need more so we can provide a bespoke service to tailor the Jemini Social Support Engine to your specific needs. Since different companies approach data privacy in different ways, we offer both in-house and cloud implementation.