Enjenta was formed in November 2010 with the vision of providing enterprise customers with next generation online community support solutions.
From this vision we developed the technology behind the Jemini Social Support Engine - the first ever means of providing community support that delivers measurable problem resolution, integrated social media, auto-response and premium content in a single solution.
Based at Bloxham Mill in Oxfordshire, enjenta is privately-funded with no capital debt. Our management team has over 40 years of combined experience in online and automated customer service and has worked with some of the largest companies in the Telecommunications and Aviation industries worldwide.
Our Management Team
Orhan started his career building a European call centre organisation for a leading developer of C++ programming libraries. From there he moved to chello broadband where he was responsible for a portfolio of broadband products that included self-care tools. He then moved to the parent company UPC where he led the development of self-care systems across 14 countries.
For the three and a half years prior to establishing enjenta, Orhan was principle consultant for SupportSoft and Consona in the area of automated and assisted self-care systems. He holds a doctorate from St. Edmunds College, Cambridge University.
Initially the manager of an avionics systems support centre, Geoff moved into programme management with the development and delivery of entertainment systems for the airline industry. His next step was to lead the global services team for Hitec Laboratories, a developer of electronic document management systems.
Prior to joining enjenta, Geoff spent four years managing the delivery of self-care and assisted care services projects for SupportSoft and Consona.
Mike is a seasoned sales and marketing executive with over 20 years’ experience in the IT industry. Most recently he ran his own Consultancy business working with early stage software companies to develop their sales execution strategies.
Before setting up this business in 2007 Mike held leadership positions at a number of European subsidiaries of North American software companies. Most recently he was Managing Director, EMEA for Gomez, the leading provider of “On-demand” Internet Performance Management solutions. Prior to joining Gomez, Mike was the Managing Director for the UK and Northern Europe of MKS, a leading provider of Enterprise Software Configuration Management (SCM) solutions.